The Last Floor

Privacy Policy

This Privacy Policy ("Policy") explains how The Last Floor LLC ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website, interact with our services, or provide information to us. Protecting your privacy and the confidentiality of your personal information is important to us. Please take a moment to review this Policy to understand how we handle your personal information.

Information We Collect

1.1 Personal Information:

We may collect personal information from you when you visit our website, fill out a contact form, or interact with our services. The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Project details and specifications
  • Financial information for financing purposes (handled securely through our partners)

1.2 Automatically Collected Information:

When you visit our website, we may automatically collect certain information about your device, browsing activity, and usage patterns. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and other similar information.

How We Use Your Information

2.1 We use the personal information we collect for the following purposes:

  • To respond to your inquiries, provide information, and fulfill your requests
  • To communicate with you about our services, promotions, and updates (with your consent, where required by law)
  • To process and manage your payments and provide you with financing options (handled securely through our partners)
  • To customize and enhance your experience on our website
  • To improve our products, services, and customer support based on your feedback and interactions
  • To detect, investigate, and prevent fraud or other illegal activities
  • To comply with legal obligations and enforce our terms and conditions

Information Sharing

3.1 We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect the confidentiality and security of your information.

3.2 We may also share your personal information:

  • With our financial partners to facilitate financing options for your projects (in accordance with their privacy policies and applicable laws)
  • With law enforcement agencies, government authorities, or other third parties when required by law or in response to a legal process
  • In connection with a merger, acquisition, or sale of our business or assets, in which case your personal information may be transferred to the acquiring entity

Your Choices and Rights

6.1 Your Rights:

  • Access, update, or delete your personal information by contacting us.
  • Opt-out of promotional communications by following instructions or contacting us directly.
  • Object to data processing or withdraw consent where applicable.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information: